Shipping policy
At Thatched Faith Co., every item is made-to-order and shipped with care through our network of trusted U.S.-based partners.
Shipping Locations
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We currently ship to all 50 U.S. states (including Alaska and Hawaii).
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At this time, we do not ship internationally, but we hope to expand in the future.
Processing Time
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Orders are sent into production immediately after purchase.
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Most items are ready to ship within 2–3 business days.
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You’ll receive an email with tracking information as soon as your order is on its way.
Estimated Delivery Times
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Standard Shipping: 6–9 business days after production
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Express Shipping (if available): 4–5 business days after production
Please note: Shipping times are estimates and may vary slightly during peak seasons or due to carrier delays.
Made-to-Order Production
Because each product is created specifically for your order, shipping timelines begin after production is complete.
This ensures you receive a fresh, high-quality product that’s been carefully printed and packaged just for you.
Questions About Your Order?
📧 Email: artvessels@gmail.com
📱 Text Line: 941-290-4859
✨ Trusted by 150,000+ Customers
Thatched Faith, DBA Mountain Troll Marketing LLC, was founded by Pamela Kemper, whose businesses, collectively, have served 150,000+ customers while earning 6000+ verified reviews with a 4.7-Star Rating on Groupon and a 4.6-Star Rating on Amazon.
When you shop with us, you’re backed by trust, excellence, and care.
